SkyfiAudio

Haven’t bought from them, but if they do a good job refurbishing and packaging , and if they are fair in their resolutions, then I support them.  I have bought enough vintage gear that was in crappy shape, either as a fault of the owner or the shipping company, to scare me off of used gear forever 

I’m glad your experience went well. As others have stated, their prices are beyond ridiculous. The music room has much more realistic pricing with great customer service. 

Based on the videos alone, it’s evident these guys provide a high level of service and truly are committed to their craft. If they charged less how could they afford to support their business?  It’s no different from manufacturers except that their expertise has to cover a wide range of disciplines to restore the products they work on. Bergen County NJ real estate isn’t cheap and they have to live. 

Weren't these guys the old Stereo Exchange in Manhattan? I think it was real estate costs (and emerging and burgeoning technologies) that had them leave New York (don't quote me on this).  I went to their opening in Glen Rock, NJ (as someone mentioned, not a cheap location real estate-wise either) and it was just great to be back in a store with all this wonderful equipment (that I can't afford...but that never stopped me from snooping around such establishments 😀 ).

I bought a few used pieces from the Manhattan store way back when (I remember a Counterpoint SA-100 and some other tube amp from Electrocompaniet)...but, alas, never anything new). I had my eye on a few things Sky-Fi has, but it'll be awhile before I can lay out some serious bread and not feel guilty about it.

Hoping (for their sake) that the business as it is, is sustainable and that they're around for a long time to come.

@cey, A few years back, they were selling a Technics SL1200 MKII and the ad stated it is the same turntable as the new SL1200G which I happen to own @4K. I sent a message stating it is not the same table as the new version has a much improved DD motor, better plinth and platter and a new magnesium tone arm with higher tolerance bearings. I also said by making that statement in the ad, it is false advertising and isn’t fair to their customers.

I received a reply saying that since I am such an “expert”, next time they will check with me before they post any Technics turntables in the future. They never did change their original ad and I had no more correspondence with them after that. A few weeks later, there was a McIntosh piece they had for sale I was interested in but when I went to put in an offer, I found they had blocked me from buying and corresponding from them. I am still blocked as of today. That is the entire story.