sample rate indicator display


Morning all. Thanks for all your past help, it has been appreciated. If I'm fortunate enough to get this answered now, it will avoid calls to companies later.

     I have a Benchmark DAC 3B and a Meitner DAC MA-1 (newest DAC) I will go over both of these unit again this morning.   I have noticed (If memory serves) that when playing Redbook CD's the appropriate sample rates are reflected and illuminated for CD's on both DAC's.  When I move to  stream (via Amazon HD service)  USB to play through my windows based computer, the following is observed. INFO: When on Amazon HD it will show the song being played and at what sample rate. It ranges between, CD quality 16/44 and streaming up to 192. However, the indicator lights ( I believe, if memory serves)  regardless of Amazon indicating song playing at 48/96/192 show on display on both DAC's at 192. I listened yesterday on system that has the Newest Meitner DAC installed and it never changed from 192 light on regardless if song was being played at 96, according to Amazon rate indicted on computer . Both DAC's sound GREAT, edge to Meitner as it's still burning in. Are both DAC's up sampling  from lower rate to 192???? Thanks so much, sorry to be so windy. Robert TN 

robshaw

Benchmark does not upsample. I would say check the settings in amazon music or on your computer. Also, restart the computer when it’s connected to the benchmark and try streaming 16/44 only to benchmark.
Another option would be to give benchmark a call after you tried everything on your end.

Thank you. Going to try bringing the laptop in and streaming after restarting once hooked up. Then try a  song at a lesser sampling rate and see where the indicator lights are? Thanks again

Your operating system is resampling the audio to 192 kHz. Are you using a web browser to listen to Amazon HD? If so, try downloading the standalone Amazon Music app and see if that switches the sampling rate for each track. If you are using the standalone app and it still doesn’t adjust the sampling rate, try turning on the ’exclusive mode’ option if it isn’t enabled.

Thanks so very much. I will try that. We do use the Amazon app.  My wife checked and it was NOT enabled. We changed it to Enabled. We'll see. Thanks and will let you know.   Trying a 30 day free trial of Qobuz as we speak. Amazons web site and Music is as easy as pie to navigate, had it for a year now, very pleased.  However, we listened to a few Qobuz songs and thought they had a little better clarity and punch, compared to Amazon HD service. HOWEVER, trying to navigate Qobus site is a frigging nightmare. No person to contact period, just e mail, NOT GOOD. Would like to possibly keep Qobuz, but the navigation is killing me. We download about 3 hours of songs and the next morning upon opening Qobuz discovered them GONE. All that work. My wife figured it out that you have to move them to your PLAY LIST in order for them to stay. Not sure if that's the right way, but, at least they are still there. Again   Tks for your help