2. misc-audio
  3. 174594-166400

Would appreciate a group consensus on Agon purchased amps

Hello all,

I purchased and recieved a pair of Bel Canto Amps form a fellow Agonner. Amps were well packaged - I paid extra for shipping with Fed Ex as the seller wanted to use UPS. I was informed prior to the sale that he did not have original boxes, and he did package them very well - no issues there.

The question I have is would any of you be bothered if you bought a pair of amps form someone on this forum and they shipped both of them without any power cables?

I rang him and inquired about the missing cables and he informed me that he did not use stock cables for any of his equipment - and the next sentance suggested that I go on Amazon and purchase "$3 dollar cables" for them. (his words).

Also, I sent an email to Bel Canto support inquiring about replacement cables for the amps and after one week have not gotten a response from them. I also find this unusual, but it has nothing to do with the seller.

For me this is a matter of principle, and I feel like I should send them back - I would rather pay more and go through a dealer next time just so I can have some level of client care.

Am I making more of this than is necessary? 

What would you do?

Thanks for taking the time to review.

 

gotolondon2
tomcy6's avatar
tomcy6
2,532 posts
 

I'm with you @gotolondon2, if anything that came with the amps originally, especially something that is required for them to work, is not being included in the sale; it should be disclosed in the ad.  Who wants to buy an amp or amps, wait for them to arrive, and then find out you can't use them. 

It's not a good sign for Audiogon if this kind of stuff is considered OK.  It won't be long before gear starts being sold without the volume knob and that not being disclosed or maybe without fuses.  I don't think it's right.

 

wturkey's avatar
wturkey
722 posts
 

It’s annoying. One shells out a pile of cash for an item, or items, that are unable to be powered up right out of the “box.” Root cause being the buyer assuming the electronic item would include a means of powering it on. Now the buyer has to scramble to find a cable or cables to test said units. Moving forward, the buyer is now jaded. Every purchase made after this may require a deposition ensuring the seller is straightforward and honest. Fun times. 

pennpencil
109 posts
 

We all assume the equipment we buy will have power cords unless explicitly stated otherwise. The seller created a bad buying experience and I understand the buyer’s indignation, but returning the amps would be throwing the baby out with the bath water. 

Post removed 
fatdaddy2
367 posts
 

Stooooopid.  I've got to have at least 30 stock cables in my junk box.  Never a problem.

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