聖HIJIRI Users thread

Lalitk,

Perhaps you are not at the level of being an Audiophile like me. Once I decide on an item that I may be interested in, I seek out potential dealers. You can do that without my assistance.

The first few questions I always ask is how much, is it in stock, and do you have demo units? Not hard to do, just try it.

They are not gonna be knocking on your door if that’s what you want. You have to be tenacious.

Sheesh, I was a Salesman and a Senior Purchasing Agent for a large corporation each side has its needs. It is not too much to ask these questions.

If they say no, then move on or try another dealer. Many, however, will work with you if you sound sincere.

In the case of Collin he appears to be a nice talker but a small-time operator with limited resources. I have never heard of him before and his website looks anemic. That throw’s up a caution flag to me before I would send him money and hope for a refund.

Have you ever received a refund from him? Has anyone? That would be good information also.

ozzy

“Have you ever received a refund from him?”

@ozzy 

Yes. He is a man of very high values. He does what he says, a class act all the way. Wish I can say the same for you! 
 

lalitk,

Now don't get nasty. It is just business. Most dealers understand and appreciate it.

Question though:

If you received a refund, then why are praising the product?

ozzy

For whatever it may be worth to anyone, I agree with members who are speaking highly of Colin. A few months ago, I auditioned some $15K speakers from Gestalt, which were excellent, but--in the end--not for me. He did not hesitate for an instant to refund my money in full when I informed him I was going with a different speaker. In fact, he was a perfect gentleman, even though he had invested quite a bit of time conversing with me about how to set-up the speakers I was auditioning to get the most out of them.

With all due respect, it is the dealer who is taking the bigger risk in these auditions. Even with a credit card number as "insurance," a buyer can always fabricate a reason to do a charge back and leave a dealer in an untenable position if gear is damaged, etc. I do not deny there is some mutual risk, but it has also been my experience that most dealers require purchase with an agreed-upon window to return for a full refund. That works for me, as long as the dealer has an established track record and excellent feedback from respected longtime members, as is the case here.

As others have indicated, you can deal with Colin with the utmost confidence.

Well, that’s a good comment. I appreciate it. But I disagree, IMHO the buyer has the most to risk when it comes to securing a refund once the transaction has been completed. 

Again though, before the Pandemic there were demo units available.

ozzy