Upscale Audio and Primaluna


spoke to aggresive salesperson who pushed prima luna integrated amps and other primaluna gear.

this was after i called to buy another component.  Anyone know about primaluna stuff.

all this guy did was tear into my system saying how deficient it is and that i should buy primaluna.


jumia

Kevin and Upscale has always treated me well.  I've purchased a Primaluna Dialogue integrated, various tubes over years,  Manley Chinook SE MK2 phono preamp and Dynavector 20x2L cartridge.  Have had several conversations with Kevin and you can feel his passion. I've never thought he pushed anything on me without backing it up with facts and expert knowledge.  Kat was great also and followed up my Manley purchase to make sure I was satisfied.  I'm sure Kevin has been an arse to some customers and I'm sure I would be also putting up with the public for as long as he has. I think we all know it can be challenging, we are human and make mistakes.  Going forward I wouldn't hesitate to do business with Upscale again.  Kevin deserves to be successful.  He's paid his dues and cares about his staff and making customers happy.  

I auditioned my last two pair of speakers on Prima Luna integrated amps and they sounded really good.  I think Upscale’s intentions are good, bringing good sound at prices most people can afford.   

Kevin and the folks at Upscale are awesome.

Why is a 6 month old post relevant?

Right on Andysf. If a Chinese company is not run by the government, they and all the workers pay taxes that go to oppression of dissent, hypersonic missiles. Covid labs that are weaponizing disease. Your choice. But I think things have gone too far. Just a matter of time.