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Roon software bug with Innuous Zenith 3?

I'm still using Roon with my Zenith 3.  Since the latest update (Roon 1.8 build 880) I'm having a strange problem.  Every few days, Roon will show about 1/3 fewer albums than I actually have. Also, when this happens and I try to save a new album from Tidal or Qobuz, there's no artwork displayed  and when I go to my albums>Sort by date added, the new album is not there.  If I turn off and back on the power to the Zenith, all problems go away and the newly saved album appears as does the artwork .  A few days later the same problems come back.  Roon tech support is unresponsive.  I know.... I could download the new Innuous software to substitute for Roon.  But I'd still like to have Roon working correctly.  Is anyone else experiencing these problems? Any ideas/suggestions would really be appreciated.

wolverine1
wolverine1 OP
40 posts
 

Thanks Thymame.  I feel better already and your advice makes sense.  I would like to make sure Roon is aware of these problems but can't even find a way to notify them.

raysmtb1's avatar
raysmtb1
814 posts
 

You’re not alone, I’ve had all kinds of headaches with my Roon since those updates. I hope they get them fixed soon or it’s going out the window

drrsutliff
933 posts
 

Roon has already issued the update to build 882.  This seems to address a few of the early noted issues.

wolverine1 OP
40 posts
 

Roon says I have 882 installed and that it's  the latest version.  If there's an update which fixes the problems, I don't have it and apparently it's not available yet.  Hope it becomes available soon and maybe Roon will do a better job of testing software before releasing defective products.

chorus
976 posts
 

The last version posts things in weird places as well. 

 

Who has tried the Innuos Sense non-Roon option recently released?

Once I learned of Roon's sound degrading quality I am beginning 

a search  for something better.

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