Ridiculous assertions that someone is being ripped off or conned


How many times has this scenario played out here? Someone purchases product X, and tries it in their system. They report positive results, that it works as advertised, that they got their money’s worth, that they are happy with the purchase. Then someone, usually having zero experience with the product, replies with something like: “No, you’ve got it all wrong! You’re being ripped off! You’re being conned!


Does anyone else understand how ridiculous and absurd these kinds of assertions are?! The consumer who actually put up their own money and took the time to evaluate the product in their own home/system reports it works as advertised, they are happy with it, that they got their money’s worth. Then someone else claims they were ripped off?!


Imagine an agency investigating consumer fraud getting a complaint like this: “My neighbor is being ripped off!” “No, no, he thinks it’s great, does everything he expected it to. He’s very happy with it, but I just know he’s being conned!” Do you seriously think they’re going to open any kind of investigation into it?


You can disagree with what someone says about the effectiveness of a product all you want, but to say they have been defrauded, when they report the exact opposite, is patently ridiculous.


tommylion
Truth or dare. That is the question. Let me say that when I am reading a customer's experience with a product, there is plenty of doubt on both sides. Yes, there are those trying to get rich quick. Then there is a consumer who has poor knowledge about the application of the purchased product. It would be foolish for to buy a streaming device right now, since I know close to nothing about them. If I went ahead and bought one, there would be a very good chance that I would be disappointed. Even worse, is the documentation that would come with such a product, providing someone like myself nothing more than added strife. 
  Ok, so maybe you get a set of speakers and hate them. Does that make them defective? You get my point.
  Don't worry we all have been cheated by sellers who either are out to get us, or maybe don't even have a clue to what they are selling. Then they are taken back at our complaint.

"I bought an X and it sounds really good"

This is a common assertion. It’s an opinion, which is perfectly fine.

The result will likely be questions.

On one end of the spectrum, if X = some well known amplifier, there are many facts out there in many places probably over a period of time that support the claim.

On the other end of the spectrum, if its a relatively unknown product with few or no facts out there to support the claim, be prepared for all kind of responses, including some very strong challenges. If you are not prepared to offer up some facts to support the case and respond to the challenge, best to just keep quiet. You have nothing more you can offer at that point. Trying to censure or silence the challenger will likely accomplish nothing for anybody. If they are being insulting or breaking forum rules, that’s a foul and its fair game to flag the response as such.

It’s just how things work.
 

At this point, I think we all know who the flat-earthers are on here....

Shouldn't give them the right to be rude, but apparently this forum doesn't really care.

 

There is a different version: the "I could get the parts and do it myself for 1/10th the (retail) cost" crowd -- people who have very little grasp of amortizing fixed and development costs and covering current costs of running a business. But no, it's all a "rip off". Don't like the price? You don't have to buy. But don't denigrate someone who thinks that the product is worth it to them.

Great thread!

 

I, like the OP. has been annoyed by these truths too much repeated that customers are most of the times deceived by their hopes,marketing ploys, and biases and placebos...It is true to say that but audio is a learning road...And most products are good to try if we want to travel the road...No denigrating is needed...

 

For sure i experienced this truth with ALL products i bought to upgrade my system to some degree especially in the beginning when I was unsatified ...No upgrades in spite of their improvement were working enough though...

The reason is simple:

i was not mature enough in audio to know how to work on the essentials key factors in audio: embedding controls and especially acoustic...

Acoustic experiments are listenings experiments...They dont always lie, and even when they lied you will be able to discern and master the truth which lay behind or in front of the acoustic "lie" anyway ...

We can control acoustic almost "at will" mechanically with Helmhotz method and with passive treatment... Mastering "illusions" from our brain is part of the acoustic experience not his foe....

 

I dont like to be accused of being conned by myself or conning others using cheap "herkimer diamonds" or S.G. or ionizers for example with my main mechanical  acoustical device....

Most people think audio is a string of purchases...

I think audio is a string of experiments...Be them a new purchase or not....