The remote session did not fix my problem. It appears that the part of the upgrade disabling the IPv6 is causing a problem and it will have to be sent for repair.
Problems with Innuos Music Library missing covers
I have been operating my Innuos Zen mk ii into the Ayre Codex through a USB hub. I have slowly been cleaning up the large library file by associating cover art where it is missing, but for the last 2 days it cannot find any covers. Has anyone had this recent problem?
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That is great to hear. I know that this can be frustrating, but you have to remember that so much of this is new. Add to that, Innous has to create a software that has to work with non related software. Frankly, I don't know how Bluesound manages to get things working while integrating as many streaming apps that they offer. Bob |
The remote session that fixed it was somewhat complicated: I had to attach a VGA monitor and a USB keyboard to the back of the Zen which was attached to my router as usual; so it then becomes a stand-alone Linux PC. Then Nuno took remote control of my Windows PC and told me the commands to enter into the Zen (I think deleting the incomplete upgrade) to get it to the point that he could get the Zen to have a valid IP address again, at which time he took control of the Zen on the network to do the 1.4.8 update manually. It took nearly 2 hours.Go to [email protected] to get the process started. I'm sure they can get it going, but you may have to wait 'til after the weekend.After the update the Music Library can again be edited as before. |
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