Innuos has responded and is planning to set up a remote session.
Problems with Innuos Music Library missing covers
I have been operating my Innuos Zen mk ii into the Ayre Codex through a USB hub. I have slowly been cleaning up the large library file by associating cover art where it is missing, but for the last 2 days it cannot find any covers. Has anyone had this recent problem?
Showing 10 responses by oldears
I do not recommend to install the 1.4.8 update. I have completed troubleshooting. I have verified from my router that the IP address of my Zen has not changed. I have not had any reply from Innuos. I have re-installed my Zen mini (without updating!) and it is working.The update has effectively bricked my Zen. |
The remote session that fixed it was somewhat complicated: I had to attach a VGA monitor and a USB keyboard to the back of the Zen which was attached to my router as usual; so it then becomes a stand-alone Linux PC. Then Nuno took remote control of my Windows PC and told me the commands to enter into the Zen (I think deleting the incomplete upgrade) to get it to the point that he could get the Zen to have a valid IP address again, at which time he took control of the Zen on the network to do the 1.4.8 update manually. It took nearly 2 hours.Go to [email protected] to get the process started. I'm sure they can get it going, but you may have to wait 'til after the weekend.After the update the Music Library can again be edited as before. |