Problems with Innuos Music Library missing covers


I have been operating my Innuos Zen mk ii into the Ayre Codex through a USB hub. I have slowly been cleaning up the large library file by associating cover art where it is missing, but for the last 2 days it cannot find any covers. Has anyone had this recent problem?
oldears

Showing 10 responses by oldears

Firmware is 1.4.7. Sent Innuos a note Friday.
It finds a cover for new rips, but not for previous files which are missing the art for the last few days.
Response from Innuos today: " This is indeed a known recent issue. It's fixed and will be on the 1.4.8 update in a couple of weeks "
No update just yet. For the last week, the firmware is now finding the covers, but not allowing to save metadata changes.
No Innuos 1.4.8 update yet, more than a month since the problem was identified.I see that Innuos mentions a Squeezer app for Android phones for playback control. Has anyone tried this in place of Orangesqueeze?
The good news is that 1.4.8 is out.The bad news is that the 2nd attempt to update, I got as far as re-booting my server, and now my.innuos.com doesn't find my Zen. Restart and other attempts fail!
I do not recommend to install the 1.4.8 update.
I have completed troubleshooting. I have verified from my router that the IP address of my Zen has not changed. I have not had any reply from Innuos. I have re-installed my Zen mini (without updating!) and it is working.The update has effectively bricked my Zen.
The remote session did not fix my problem. It appears that the part of the upgrade disabling the IPv6 is causing a problem and it will have to be sent for repair.
A second remote session has me running again. The problem may have been a faulty library in a previous update.
The remote session that fixed it was somewhat complicated: I had to attach a VGA monitor and a USB keyboard to the back of the Zen which was attached to my router as usual; so it then becomes a stand-alone Linux PC. Then Nuno took remote control of my Windows PC and told me the commands to enter into the Zen (I think deleting the incomplete upgrade) to get it to the point that he could get the Zen to have a valid IP address again, at which time he took control of the Zen on the network to do the 1.4.8 update manually. It took nearly 2 hours.Go to [email protected] to get the process started. I'm sure they can get it going, but you  may have to wait 'til after the weekend.After the update the Music Library can again be edited as before.