Magico Customer service


Is it considered to be good to include second hand speakers? Service provided on out of warranty products says a lot about a company. Thanks for any opinions.
4425
BOSE are even cheaper, and much bigger than Monitor audio, they as well beat speakers four and five times the price, and when something goes wrong, they send you a whole new product, not just a driver!
Incognito guy, for you to suggest a Magico guy associate with someone having free tweeters in their speakers is impertinent. 
I had to replace a woofer in my s1mk2 in warranty. Magico sent the woofer to my dealer who came out and replaced it. Let me tell you it is not easy to get the drivers out. I was told if it was not a warranty problem magico would charge $800 for the driver. Peter at magico answered emails quickly. 

I now have Rockports and can say that when I called them either Andy, Josh , or John amswer the phone. For my money they also build a better speaker right now too. heck Andy still services his old turn tables. 
Its called a rip off, plain and simple. Who in their right state of mind would pay that much for a speaker, let alone a driver. With all the cheaper and better looking options available, you have a choice. They price them high because some will buy the hype and pay. Why would they lower the price to reflect what you are actually getting when some are paying the asking price? Ugh....they are not using drivers made from another planet or universe. They do not know things that others do not know about. Personally, their speakers look awful in any setting. Their are others like them, all ugly and overpriced boxes.