Marantz Receiver Bad HDMI


Has anyone had problems I bought a SR7009 I had it less than 18 months HDMI inputs went out I called Marantz it was under warranty. They then sent me a B Stock 7011 less than 18 month the HDMI went out on it. Chris from Marantz customer support refused to do anything and said that the warranty had expired because Marantz provides 3 years combined warranty service. SO they combined the 1 1/2 year when the previous unit went out to the little over 1 1/2 months when the 2nd unit went out. MARANTZ should’ve provided 3 years on both units. Its not the consumers fault that their units are defective. He said that I could trade it in and get little to nothing and then use that money to purchase another Marantz receiver. Why would any one with half a brain do that, needless to say Marantz wont get anymore of my money, BUYER
BEWARE of Marantz. Chris the customer support manager is the judge, jury and executor. He says he makes the final decision. I know of no other establishment that runs that way.
sixgears2u
I had the same problem with a “slim line” Marantz receiver that I bought for use in my den about  10 years ago.  HDMI  kept going out.  I used it for a couple of years with other inputs and then the power amp section died.  Around the same time I bought Marantz first streamer/DAC, which was so buggy that it’s unusable, and instead of a refund the shipped me a replacement that was no better.  It was a software issue and Marantz discontinued it and stopped support for it.  No more Marantz for me
Do you think these HDMI issues have been fixed in the most recent models? Or should I just plan on replacing a unit every year?

I'm trying to get 4K HDMI compatible. So far I've seen some Marantz units for ~ $500 refurbished I'm very tempted by.
If this is like the Onkyo issue, there are some cheap parts on the HDMI board that overheat. A family member had this problem. After the repair, I added an outboard amp and lots of ventilation. There haven't been any issues, yet, knock on wood.
After I had my Marantz AV8801 serviced, I bought a small, quiet USB fan and set it on top of the unit.  It worked great for a number of years until I sold it.  I wish I would have kept it and sold my Onkyo instead.
I was using my B&K 7 channel amp so my unit should not have been heating up to cause bad HDMI and I'm not a heavy user a few movies here and there more music maybe 3 times a week so I don't have a lot of hours on the Marantz .