I've heard that Richard can be forthright. I've not talked to him, but I imagine you'd need to be forthright with him in return. He makes speakers after all, not cures for cancer or economic asylum for all. That being said, I own the latest version of his model 2s. They are one of the best speakers I've owned. The old stereotype of a "veiled, laid back or overly warm speaker" no longer applies. This new midrange is very transparent and accurate. I've owned Thiel, Merlin, Avalon, Tannoy, B&W and more. The overall balance, coherence, timbre, tonality and bass are truly amazing for any speaker, much less one that retails for approx. $2500.00. I have to be honest, the aesthetics are an acquired taste. However, the music that the Vandersteens make transcend most if not all of my quibbles with their "looks". Also, all this musical satisfaction in a way less than ideal room. I use a Belles Soloist integrated, Rotel CD player and Harmonic Tech cables. My experience. Happy New Year.