Denon1,
Thanks for posting your story about Hegel. I find it interesting that this happened to you -- and that Hegel had an excuse not to back their product, as in my own case. You have confirmed something important here regarding Hegel, IMO.
Their excuse in my case: they insisted there was something wrong with my system -- that it was impossible there was a problem with their amp! They said I needed to dismantle my system to find out what was preventing the H20 from integrating with it. I found this very strange. In all the years, I have never had a single problem with "integrating" any component from any other company. And that means dozens of components from dozens of well-known companies.
Thanks for posting your story about Hegel. I find it interesting that this happened to you -- and that Hegel had an excuse not to back their product, as in my own case. You have confirmed something important here regarding Hegel, IMO.
Their excuse in my case: they insisted there was something wrong with my system -- that it was impossible there was a problem with their amp! They said I needed to dismantle my system to find out what was preventing the H20 from integrating with it. I found this very strange. In all the years, I have never had a single problem with "integrating" any component from any other company. And that means dozens of components from dozens of well-known companies.