2. misc-audio
  3. 1356137706

Who is the WORST Audio Shop?

There seems to have been quite a bit written over the past several years regarding the myriad of reasons one can attribute to the demise of the brick and mortar audio shop. Rarely have I read however one of the most obvious reasons, which based on my experience, has got to be the simple fact that for the most part, they just didn't offer a high end listening experience. That, along with an elitist and careless attitude towards customer service, buried them as much as anything else. So here's my question. Who is the WORST audio shop/dealer you've ever encountered?
jayh31

Showing 5 responses by jaybe

jaybe
732 posts
 
@jafant 
"As above regarding all dealers/retailers in the greater NYC area, no surprise there. New Yorkers are well documented as being "rude" all around.
Only suckers would patron those establishments."


What an asinine and uninformed statement.
jaybe
732 posts
 
Walked into Fidelis A/V in Nashua NH for the first time a year ago, asking about Pass Labs and speakers. Talked a bit about my going preamp-less experience (DAC into amp) with the sales guy. He went off the rails and proceeded to put me down for this idea and when I asked him to give me good technical reasons he couldn’t, instead acted as if I had no idea about what I was talking about. I walked out. I vividly remember his alligator shoes, which made me think of the old white-belted salesman stereotype from years past. Doubtful I’ll ever go back.
jaybe
732 posts
 
In defense of Singer (and NYC), I did business with them a few times when they were on 16th St(?) next to Union Square in the 2000s. No "huge" purchases. Was never treated badly. Once they knew who I was on subsequent visits, the woman at the front counter near the door always remembered me and found my salesperson. Haven’t visited since they moved to the new location.
jaybe
732 posts
 
Natural Sound is very dependent on the salesperson. There is at least one or two pushy salespeople there who I have seen flipflop position on different pieces of equipment, or try to upsell customers in a very obvious way (think cables). At times I've said I'll never go back there again. But, I've been going there for 30+ years and if they're the only local shop that's got what I'm looking for I'm sure I'll go back.
jaybe
732 posts
 
So you are just 1 mile away....
More to discover