I thought I had a problem with my theta miles I sent it back to them they tested it. It was fine And when I got it back did did a free software upgrade and wouldnt even charge me. I have a good exspereince with them. Great sounding gear also
Theta reliability?
I have had the original Casablanca(major software and hardware problems-been back to the factory twice). Casablanca II upgrade(software and hardware problems twice-been back to the factory twice-still there. I have had a brand new dealer loaner for 2 months-it also has developed major problems-cannot listen to it anymore. I bought the David transport, it has been back to the factory once. Still the drawer does not close far enough so some CD's rub. I like the engineering and the sound is great but is it just me or are Theta products just terribly unreliable?