It's definitely has nothing to do with turntable or headshell level, probably it's your phono stage or something else.
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I did a few things:
-I moved the headshell when in the arm to get closer to level
-I upped the anti-skate (it was at half of the tracking force) to the full tracking force
-I swapped the cables from the ifi phono pre because the ones that were going from the it to the amp were just touching
The combination seems to have helped. Thanks to all!