UPS is one of the worst run companies around. I had brand new speakers shipped to me with ALL of the box corners crushed, tattered and worn, holes poked in the boxes. UPS tells me, "Boxes are intended for one-time shipment and we do not pay for box damage." And believe me, they won't -- I tried to go up the chain of command and got nowhere. UPS has such stupid workers, that I am still trying, for 6 months, to get them to refund an overcharge due to the stupidity and incompetence of their counter people, who argued with me when I told them they were charging me more than the web site indicated. UPS can't even process a simple overcharge refund.
When I see ads with, "Don't have original box, but will have packaged professionally," I stay a million miles away. I don't understand how an audiophile in this hobby could be so naive and ignorant to trust a MBE to handle their item!
In response to "Driver", give me a break -- underpaid and overworked? These workers don't deserve the jobs they have -- like so many people today, they want big wages to perform a substandard job. It is part of their job not to "kick, drop, crush" packages as "Driver" admits they do, and seems to defend. If you don't like your job, get another one.
When I see ads with, "Don't have original box, but will have packaged professionally," I stay a million miles away. I don't understand how an audiophile in this hobby could be so naive and ignorant to trust a MBE to handle their item!
In response to "Driver", give me a break -- underpaid and overworked? These workers don't deserve the jobs they have -- like so many people today, they want big wages to perform a substandard job. It is part of their job not to "kick, drop, crush" packages as "Driver" admits they do, and seems to defend. If you don't like your job, get another one.