Lyra Kleos Repair

Looks like SS is the only game in town for retips or rebuilds.  Except of course the manufacturer.  Too bad Andy's work seems to be not up to snuff at this point!

What about van den hul?  Any experiences?

Have you read J. Carr's comments?
http://forum.audiogon.com/discussions/andy-kim-needle-clinic/post?postid=702459#702459

Yes I have read his comments. What do you expect him to say?  He has to support his companies ripoff policy. To answer a far earlier question, in my case what I was quoted equals the core trade in value. I believe the op will find his quote to be the same. Another reason for this is the fact that audioquest is probably taking a cut as well. Whereas in a sound smith scenario there is no middleman. 
Also as I have mentioned earlier in the thread, why the difference in pricing between my delos and the op's kleos?  It is essentially the same job but one costs 1200$ more??!!  Basically they are ripping you for every penny they feel they can. 

r f sayles,  I just read the link from J. Carr.   Why hasn't he chimed in here to offer some guidance?   My cantilever is bent, not broken, and the stylus is fine.   I would have been happy to send it to them for a look and some adjusting.   It still played through both channels, but was very distorted.   Maybe that was all that was needed.  But instead, Audioquest wanted $2,775.  And I explained the situation the same to them as I just did here. 

I can only speculate as I am neither Lyra or the honorable Mr. Carr.

Analogluvr, you and I may never come to see this the same, but I don't feel anyone is being "ripped off" here. If SoundSmith or anyone else is so good, why do my ears keep picking Lyra instead??? And again, what the hell is wrong with someone setting a price based on what they wish to charge for a particular product or service? If you don't a find it a value, don't buy it! That is your  prerogative (and their's). But IMHO it is inappropriate to publicly tirade someone as a rip off.

mdb, I can't say, as I do not know that J. Carr keeps tabs per say, to field issues in this forum, yet I know (and if you explore) he has been very open and helpful here. As the article pointed out, Lyra does not"retip"(replace a stylus in the cantilever. And even if they did, as I understand it, by the very nature of the assembly, it would be a whole rebuild anyway to get the bent cantilever out,  straighten it if possible or just replace it, and reassemble and tune the whole assembly. But again, I don't know this for sure. I think where most folks here are making a big mistake is that they just don't have any concept of how complicated it is to do things right and right is what makes the  subtle differences between one cart product and another. It is not just a name, it is truly a physical thing, that produces a definitive sonic signature.

Mdb, you might try messenging J. Carr directly through A'gon (here, as I think that is still possible).

Again, wish you the best

So just to keep everyone posted on my saga with my 2 cartridges and Andy Kim's butcher job. He kept saying there is nothing wrong with the cartridges so I sent 2 pics of it hooked up to the meter. One shows 7 ohms as it should and the other shows zero. He now says he doesn't trust me that I'm hiding something!!!!  In the pics you can see the leads are hooked to the meter!  Just like jpjones said earlier in the thread, the guy has zero class and will take no responsibility for his actions. 

If I spent 3k+ on a cartridge,  I would want the manufacturer of the cartridge to do the work, you will essentially get a new cartridge back. 

Hi mdp,

You broke it.  Why is it a rip off if the repair is $1000 less that price of a new one?  That makes NO SENSE to get upset wth Lyra.

Again, you broke it!

Get over it and be a big boy.

mdp,
You had an accident and hoped that Lyra would show some appreciation for a customer and help out by cutting you a bit of a break.  They didn't and you are a bit upset.  Unlike "Mr. Mature" who says you should be a big boy, I think the cheap deal you were offered is offensive.

And to the poster above thanks for the heads up on Needledoctor.

A cantilever repair is a few hundred bucks. The other few hundred/ thousand are going to the Dealer, the Importer who want new profit for an already bought cartridge. They invest a lot of time and money for that, they have to rewrite the adress and need some new stamps.
Lyra itself has the minimum but there are "rules" ...

I have not read through entire thread yet. Kleos is my third Lyra; best yet! My understanding is that Lyra does not rebuild ; Lyra gives you the best trade in and sends you a NEW Kleos.I have surfed this thread. My answer is: Take Care around expensive anything! Especially expensive cartridges !!! Lyra Sound is Lyra Sound!