Is Genesis out of business?

I also wanted to add my voice and share my experince so far. I have called then 3 times regarding a probelm with my 350 amp that trips the circiut breaker every time I plug it in the wall, Even though I have a 40 amp circiut. I am still waiting for a response.

Kirk930, Gregm Thank you for your help, but it is 3-4 month old and I am worried about the warranty. It is funy, even their dealer in a country near by, doesn't answer.

Wanted to update you guys on my experience with Genesis. After a numberr calls and emails, finally Bill called me back and we finally found the problem. A bad relay. Now I have asked him to send me another one to have it replaced locally. Now that was more than 2 weeks ago. Until now I yet to receive the part despite his promise to send it by FedEx. I guess I have to start calling them again. Stay tuned.

Gregm,
No not yet, I have sent Bill three emails without any response. It has been a month now. Finally I called the guy who makes the amps. it seams that he is having problem with them (they don't pay him)any way he said that he will send me the part but I would have to pay for shipping. But if the new part didn't fix the problem, I would have to pay for the repair. I wonder who should honor the warranty?
Mohamed

Rbischoff, I don't want to post his email address without his approval. If you want, send me your email. Hope you understand.