Is Genesis out of business?

Mike, I think the that this rock group folded long ago.

I am surprised that you had their phone number and it worked. By the way, I have many of their old albums and the terrible mixes and recordings are probably why Phil Collins split.

By the way, I heard that there was a speaker company that had this same name, is this true?

This irresponsible behavior and lack of support is what scares audiophiles off. Worse, it is great ammo for those who "don't believe" in the first place.

I hope your problems are resolved with a happy ending.