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The Golden 1 is a CS5000 all decked out. I owned one and tweaked it out nicely.
I have no immediate answer for you. It does not pass a signal through any electronics. Check your continuity and see if there are any issues.
It is also is static balance with spring tension for vtf. Make shure you have the correct vtf. If not, and it is extremely low, it could effect the volume.
If you move the internal power transformer to an external project box, replace the tone arm cable and damp the arm tube.....it raises the bar significantly.
Most likely but check your cartridge clips first.
If it is the arms wiring it has two lines. The tonearm wire, which is terminated to pins that have the tonearm cable soldered to it. You’ll have to take the plinth off to get to this. Better hope it is outside the arm. If it is inside the arm it is a much more difficult fix.