comcast upgrade


hi guys
this week comcast did an upgrade in our area.to me it was an downgrade.
first thing that happen was my box would not keep 1080 or 720 on the hd stations when the tv was shut down,it woud revert back to 480.after 4hrs with 5 different so called tech people,they decided i needed a new box.
with the new upgrade there is no way to get into the settings to install the pass through which reads resolution the station is transmitting and the box picks up and changes to 1080 or 720.on the hd channels it stays on 1080 now.
ok i can live with that but my big issue is that you now can`t change the setting on the audio to 2channel and disengage dolby 5.1.i run a optical from the cable box into my cary sacd player for audio on movies.my system is not compatable for dolby.
anyone else running into this dilemma
thanks
Al
alpass

Showing 4 responses by alpass

i have to tell you what Einstiens they have as techs.the 1st person i talked to when it was switching back to 480,said just use the zoom button to fill the screen.
Mapman
turn on tv,make sure the cable box is off.hit the menu button on the remote,i think it`s twice then hit the zoom button on the remote.the setup wizard will come up on the tv screen.it will walk you through step by step very easy.
if you can`t do let me know with an email and Sunday i will call you and walk you through it
Al
does anyone know how to change the audio output from 5.1 to 2 channel like i was able to before the upgrade?there is nothing in the new audio setup to do this
Al
Mapman,your welcome