Arcam AVR300 problem


My amp seems to have dificulty reading the audio signal coming from the DVD player. I'm running a digital cable only, but the amp reads it as analogue so I get no sound. It used to work fine so the set-up is fine. It used to try to switch back and forth, but now I get nothing.

Has anyone else had this trouble and know how to deal with it? Arcam hasn't returned my email yet so I thought I'd try you guys. Any ideas or possible solutions?

Thanks -
Matthew
revdog

Showing 1 response by mcintech

Hi,

You may be experiencing what all the AVR2XX-3XX units are and will be experiencing: overheated motherboards.

Except for units MADE since March, there will be a 100% failure rate within 3-4 years, sooner if left on all the time.

Get it to warranty service before 3 years warranty expires; the new motherboards fix the issue, but out of warranty it's a $600 repair or more.