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A simple request---Please pack audio gear well.

I just received a Rowland amplifer today via Fedex Ground. It came from within the state so it was a shorter transit time.

the amp came with a bent rear heat sink. I have not yet checked to see if it works operationally.

the amp was packed in a single, fairly thin walled cardboard box. the amp was not wrapped in plastic, so I spent 10 mins, poking out shipping peanuts out of the heat sinks.

There really needs to be guide here on Audiogon on how to properly pack audio equipment for those to follow.

Some of my suggestions

1. Never use peanuts, they are worthless, especially when shipping anything over 1 pound in weight. a 50 lb amp will render a .0001 oz piece of foam useless when it rolls on top of it.

2. double box things or use a thick walled box. Computer boxes are great if you can't double box.

3. wrap the item in something. never just pack it naked. use a garbage bag if need be. a pillowcase. USE something!

4. if you don't have something at home, use a packing professional, I have done this and the $20-$45 cost was worth the risk.

I am very worried about powering up this amp and will be using a pair of speakers I found at the flea market as the Guinea Pig while testing if it works.
128x128justlisten
kublakhan
717 posts
 
Common sense already dictates this but you forgot to mention that unless a piece of gear is double-boxed with (I believe) 1 inch of packing material between the two boxes UPS won't pay a claim.

You got a seller who was lazy and didn't respect your purchase.
bdgregory
1,708 posts
 
there is extensive instruction in the FAQ section:
http://www.audiogon.com/cgi-bin/faq.pl?Sellers/Shipping&&actg
onhwy61's avatar
onhwy61
5,137 posts
 
Who paid for the shipping? If the buyer agrees to pay the shipping costs they are in a much better position to specify how the equipment should be packed and sent. If you want it double boxed and no-peanuts, then make it part of the deal.
bdgregory
1,708 posts
 
Who paid for the shipping? If the buyer agrees to pay the shipping costs they are in a much better position to specify how the equipment should be packed and sent. If you want it double boxed and no-peanuts, then make it part of the deal.
Respectfully, everyone should read the FAQ guidelines I referenced above. They are detailed, specific, and if followed will mitigate pretty much any problem that comes up. Per the guidelines, who pays for shipping is negotiable (ie buyer or seller will pay), but irrellevant to the question of who's responsible for safe packaging and shipment. THAT, is always the seller's responsibility. I personally will not deal with a seller who doesn't subscribe to this rule.
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