My Dynavector DV Karet/Ruby stylus is sideways


I have a Dynavector DV Karet/ruby cantilivier. When I am looking through my microscope during set-up alignment, and I watch the stylus set down on the platter, the cantilivier goes sideways and stops as if it is up against something. (It straightens out when running on a record, and the cantilivier angle seems OK.) When I lift the cueing arm back up, the cantilivier straightens out again. The music sounds good except excessive base and lack of highs. When I bought this cartridge I thought it was new, but there were tells that indicated it is not new. If I can determine that it means the cantilivier mounting is broken when it sets down sideways I would know where to go from there. The table and arm are Rega P-25, anti-skating and tracking force are currently set to 1.3 grams. This cartridge is first generation, now 33 years old.
pearsound
Dear Nandric, "+/-175E". Does this mean that in certain cases, Axel pays you 175E after he fixes your cartridge? (Could not resist, sorry.)
Dear Lew, I would like to share your fun but I, alas,don't
understand your remark. My assumption is that something was
wrong with my English phrasing but if I was aware of that
I would phrase differently. If it is about '+/-' sign we in
Europe use this instead of 'about' , 'roughly',etc. That is
to say that Axel's retip prices start by about 175 euro.
For those outside the Union 21% cheaper because they
don't need to pay (21%) VAT. However if Axel ruin some
of my carts I would certainly ask compensation. Say 175 euro.

Regards,