VTL 2.5 without stereo output

Maybe a dumb question on my part.

That VTL preamp has two pair of RCA outputs. Any chance you were swapping interconnects and accidentally plugged into both left channel or both right channel jacks?

Hi Albert,

I had the same thought. All connections are correct.

You have a puzzling situation, perhaps call VTL and ask for help. I'm not coming up with anything else.

Hopefully an Audiogon member with your same preamp will chime in.

I have a different issue, but similar in scope, whereby everything sound fine, and coming through in stereo. But, when you switch the balance left to right, the sound mutes in only one channel when turned left, and then when turned right still has music coming from both channels. When in the middle it seems to sound just fine.

Where mine is a loaner (although brand new) while I wait for a 5.5 I am not going to stress about it, but figured I have a 'balance' problem with a 2.5 as well.