Epos cabinet sensitivity

Yes, I think it is strange that one speaker would deteriorate like that in such a short period of time (year and a half). The store I bought the speakers from contacted the company as well, so Epos asked for digital pictures of the speaker. I am not holding my breath, but at least they showed some interest this time.
Will keep you all posted.
Thanks.
Molunat

The saga continues.
Over a year later and I'm still trying to get to a conclusion. First, Epos sent me the wrong color, and now I get the right speaker color, but spikes and connectors are missing form the box (one of the boxes had been opened and spikes, connectors and paperwork had been removed). After that Epos sent me the wrong spikes and I wonder if there is anyone out there who can send me a picture of spikes for M15's, so that I can forward it to Epos. I would be very, very appreciative.
:)

Finally???
Mazeltov!!!

Finally, I got the right spikes. Today I took the speakers out of the box and noticed three dents in the back of one of the speakers (the one that was in the box that had been opened by the dealer). At this point I'm not sure what to do. This is basically a third pair and I don't think I can stand talking to Music Hall again, so I will retouch the scratches. Thankfully, they are in the back of the speaker.
What an awful story. I will never be able to buy from Music Hall again.

Dang, it took almost 1.5 years to get this done and the speakers are still defective. Do not want to sound sarcastic, but I am not surprised. Some products are made for a price point and there is only so much that can be done with it. Epos' manufacturing move to China did make a dent in quality. The speakers I was telling you about, the ES11s, are still perfect today, very stable and the veneer looks new. Enjoy your speakers for what they are worth. The sound is the key.