Great guys to deal with in the audio industry

I have not had a poor experience with any one I know. There are standouts: Nelson Pass, Siegfried Linkwitz, Luke Manley, Steve Deckert, Ed Stewart,... And these guys have their own reasons for it; Pass for the sheer fun while experiencing unforgettable audio, Linkwitz for patience, guidance, and thoroughness, Manley for stepping up and delivering customer service above expectation, Deckert for promise and the guarantee of it, and Ed Stewart for good, fun, off-the-beaton-path products, and stories. The fact that all provided me with the greatest audio experiences of my life is grand.

I agree on Ralph from Atma-Sphere and Mark O'Brien from Rogue.

As for an importer, I would also add Mehran at SoraSound. Fabulous to deal with.

What Sfar said. Jerred at Jolida was an excellent person to
work with also.

add roger sanders to the list, and the folks at conrad johnson.

Ray Leung of Von Gaylord audio. Ray went above and beyond when I bought my equipment from him.

He came over, tuned and installed everything to perfection. He then came by a couple weeks later to make sure that everything was to my expectations.

To this day, he consistently reaches out and makes sure that I am happy with my system.