The conversation is interesting, if not somewhat entertaining. I must say, Pbb does make an interesting point in that the high-fidelity world at some level is subjective. Now mind you, all the engineers out there would read that line and be so under-impressed as to not even respond, but you can have mathematically perfect gear that, for some ghost-in-the-machine reason, just doesn't sound good. Mathematically, what makes mid-range liquid?
However, just because there is an element of subjectivity to the quality of gear, doesn't mean that merchants, distributors, and manufacturers should be unethical. I don't even give a darn if they don't provide the objective basis for their claims; I mean, it's just marketing, anyway. But if I am told a product is better than sliced bread by both the distributor and the retailer, then I purchase the thing sight unseen and do not like the sound, the distributor should not hang-up the phone on me when I call asking for his assistance in trying to make things right with the retailer, who tells me in essence I am stuck with the freaking thing and there is nothing he's going to do about it.
I suppose I am actually lucky, the fool retailer never sent me a receipt with the purchase. Additionally, his website makes ABSOLUTELY no mention of a specialized return policy. Well, my friends, after just a quick surf, I obtained both the Utah, where I live, and the California, where he sells, consumer protection laws. Ill tell you this much, these protocols are quite unambiguous (let's not delve tangentially into that whole lawyer thing). I have disputed the charge with my Visa issuer and simply hope that, via this dispute, a message can be sent to these unethical sweeties that they have to change the way they do business.
It is disappointing for sure when some smooth talking unethical fool pawns crap. Shame on me, as well, for buying into it without an appropriate degree of research. To be frank, and to Pbb's point, I had the specifications in hand and they looked impressive, but the result was shit! However, with this said, I believe there are more truly ethical representatives out there who are truly interested in sharing their passion with like others.
Isn't that why we are all really out here, anyway?