Having a bad experience with Ridge Street Audio...


I placed an order with Ridge Street Audio back in September. I have not received my cables yet and Robert Schultz the owner is not responding to my emails and voice mails.

Anyone else having a similar experience?
mwilson004
Up to now, I've given these one man boutique type companies some slack in terms of timing and Robert Schultz always was pleasant and attentive, I had no problems getting a hold of him. Now he is MIA.

Your point is well taken. I used PayPal. We'll see how it goes.
call your credit card company tonight and file a complaint..find your billing statement with the date of the charge and attach it to your next statement...and write out your complaint..don't wait any longer.
This sounds familiar with another boutique company keeping a D-sonic amp for months on end. The owner of the amp had to go to every forum until it was returned. Multiple emails and phone calls were ignored until the news hit just about every forum. People just don't come to the forums unless they know for sure there is an issue with a company.
To my knowledge , with Paypal you have six weeks to open a dispute if if don't recieve your goods or if your goods are not as described. Based on this Paypal may not help you. You however may get some recourse through your credit card provider.