What can cause noise with my Wadia 381? HELP

Hi all ! So , the unit had noise problems when it was new and you still sent it to be modified ? I dont think I would blame Wadia or the guy who modified it . Too late in the game . Should have sent it back in the first place . Sorry not helping but this is nobodys fault but yours .

Why do you think the dealer owes you a new unit? As Brad stated above, this one's on you my man. You take the hit when you have non factory modifications done, that's just the way it is. I hope you can get the unit fixed but it's going to be on your dime.

I BOUGHT THE UNIT NEW FROM THE DEALER WHO MODIFIED IT BEFORE I EVER TOOK POSSESSION OF IT.

THE DEALER MENTIONED THAT HE SUSPECTED that there could be issues with the current conveyors but he never followed through with a repair. The reason: he claims he could not reproduce the problem, which is absurd. At the very least, the hiss or noise floor is very obvious--just turn up the volume on the amp without playing any media and there it is, and much louder in the left channel. Sometimes there is the static noise as recorded and posted in the youtube video, but it is not always present. But when it is, you can easily hear it, even during playback of low volume material. I can contact Wadia again, but they insisted that the Dealer, with whom they have a "working" relationship, should perform the repair; Wadia will supply the parts needed under warranty under those circumstances. Remember, I NEVER actually RECEIVED and used this 381 BEFORE it was modified. Perhaps that was my biggest mistake--it was probably good enough without the mods. But the fact is that the seller/dealer recommended these mods. I have had a positive experience with this dealer before when he repaired/modded a Wadia 8, so, I agreed to allow him to mod the new 381 before I every used it. After modding the new 381, he shipped it to me. The noises that are still there (static, hiss, noise floor issues) where there from day one. However, I attributed the noises to my old tube amps which I eventually sent in for "repair"/adjustment. Weeks later, when I received my amps back, the NOISES WERE STILL THERE. It turns out my equipment was fine IN THE FIRST PLACE--the Wadia was the source of the noise since it first arrived on my doorstep. All the rest is history. I cannot even get a phone call or e-mail back from the dealer at this point. Many people in this forum have used this dealer. Unbelievable.

Ridiculous as it sounds, I did not know that a certified Wadia dealer would knowingly void my warranty without at least disclosing or discussing that possibility. I guess that I was naive in assuming that the seller would have properly educated his customer regarding this vital bit of information. The dealer provides a 3 year "store" warranty, but if he is unable or unwilling to repair the unit he modded, what good is this warranty? It is only as good as his skill set in diagnosing the problem. By all rights, he should fix whatever is causing the malfunction (noise) under the warranty he has provided. In short, the dealer/seller is the only one that knows the full details of the modifications. As such, he is the only one qualified to fix it, and under the warranty with his name stamped on it.