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REVERB LOSES PACKAGE AND WON"T PAY LOSS

I buy a (2) piece pre-amp and power supply and Reverb ships it with signature only on one box, the other box is lost and they won't do anything, so I go into Pay-Pal and they say that its Reverb's problem so I can't file a "Un-delivered claim" ...So now I'm out at least 1200.00 for half of my purchase........Reverb lets the seller decide if they are going to pay a refund, So of course he won't pay the loss..............So when you buy on Reverb you will take a chance on losing your whole purchase and nobody will do anything.......

autospec
boxcarman's avatar
boxcarman
596 posts
 

@autospec    Did you not get a tracking number for the two boxes?

autospec's avatar
autospec OP
521 posts
 

Sir:    Thats a good idea, but I have to now figure out how to get them to pay me something for my loss...............And they are doing everything to not pay me.......But I'm not going to quit yet...........This is the first time I haven't been able to figure out a plan

thecarpathian's avatar
thecarpathian
6,237 posts
 

Did you receive the preamp or the power supply?

Guessing just the power supply.

What was the seller feedback history?

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thecarpathian's avatar
thecarpathian
6,237 posts
 

"Reverb lets the seller decide if they are going to pay a refund, So of course he won't pay the loss.."

This implies the seller has the final say, which surely can't be the case.

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