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Visited a Store and was shunned

I live in an area where brick & mortar stores are not easily assessable to demo equipment. While traveling for business, I decided to stop by an establishment on the U.S. West coast. My interest was in the Dynaudio Confidence 20 since I’m looking to upgrade from the Contour 20i. I’m not here to name names or throw anyone under the bus, just purely to voice my frustration and disbelief on how I was treated.

I was greeted with skepticism and a general lack of interest in discussing the product. There were two gentlemen working that day and neither had any interest in answering questions or providing a listening demo. As a matter of fact, when I asked to listen to the Confidence 20 speakers one of them immediately said “no way”. Both speakers were on stands sitting next to several amplifiers so it wouldn’t have taken much time to setup.

I was intent on making a purchase that day and having the speakers shipped to my residence, but decided to leave the store based on my experience.

It’s a shame that most of us have to relay on equipment reviews when establishments such as this lack interest in the customers that support the hobby.

vette5451
onhwy61's avatar
onhwy61
5,437 posts
 

A few observations.

So many people are assuming the OP was judged as not being able to afford the loudspeakers based on how he looked.  Nothing in his post indicates that.

The anger about naming the shop.  People sound emotional about punishing the shop and the employees.  The anger here is akin to how a good deal of American political discussion has evolved.

Many references to what it was like back in the 80s.  Like back before the iPhone, the internet and when Bill Wyman was still the bass player with the Rolling Stones.  That's a long time ago and things change.  Dare I say "OK Boomer"?

asvjerry's avatar
asvjerry
5,194 posts
 

@onhwy61 Yes, an easy dare to doom us with...*L*  Not all, for sure, but the obvious demographic slant of these forums?
Makes one wonder what 'ink' we'd have on some body part to mark us at the pool party...

"Attacked by Mac"?  "Krelled Submissive"?  "Denon or Dead"....

Read that the current crowd is having their area code on an arm, zip code on a posterior cheek.....

"If found comatose, apply dB" speaks to me.... ;)

chippieboy
30 posts
 

Hey Larsman, Could you please name the place in Northern California.

I work in the Silicon Valley and have been entertaining new speakers. I visited Axpona but most everything I was interested in was not at the show so I am back to ground zero trying to find a brick and mortar store to audition something.

parkergetdean
1,086 posts
 

The anger about naming the shop.  

Nobody here was angry. We just simply want to know. It's like "i got mugged on street XYZ last night, be careful but I am not telling the name of the street"

allenf1963
491 posts
 

@asvjerry 

 

Definitely give me a shout if you are coming to Winston-Salem!  I’ll meet you at Ember.  There’s a great BBQ restaurant next door and Wise Man brewery is across the street.

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