On Hwy61 nailed it. If I had time I would talk,demo ,and discuss whatever with the customer. I got that people wanted to listen and find out about product. It was a great way to spend time if nothing else was going on. It did end up with sales a lot of the time. The down side of that was the person who after talking and listening wanted to keep it up after I had someone who was there to buy that day. Salesmen are there to make money for the store and themselves. If you have a hard time extricating yourself from them it sucks. Now at the store I worked at we would never deny a demo unless, someone was giving one already.
Visited a Store and was shunned
I live in an area where brick & mortar stores are not easily assessable to demo equipment. While traveling for business, I decided to stop by an establishment on the U.S. West coast. My interest was in the Dynaudio Confidence 20 since I’m looking to upgrade from the Contour 20i. I’m not here to name names or throw anyone under the bus, just purely to voice my frustration and disbelief on how I was treated.
I was greeted with skepticism and a general lack of interest in discussing the product. There were two gentlemen working that day and neither had any interest in answering questions or providing a listening demo. As a matter of fact, when I asked to listen to the Confidence 20 speakers one of them immediately said “no way”. Both speakers were on stands sitting next to several amplifiers so it wouldn’t have taken much time to setup.
I was intent on making a purchase that day and having the speakers shipped to my residence, but decided to leave the store based on my experience.
It’s a shame that most of us have to relay on equipment reviews when establishments such as this lack interest in the customers that support the hobby.
- ...
- 104 posts total
- 104 posts total