Qobuz still messed up

On a side note to audiophiles. If you are able. In settings clear the cache before you listen.  And clear the cache again before you listen to the same track the second time. 

Big sonic difference. Otherwise you are listening to the recorded file stored on your device. Not the direct stream. This may not be available on your hardware. I use a Win 11 computer with Qobuz app wired with Cat8 cable. (yes cat 8 sounds better than cat5 or 6 and different Cat8 cables sound different. )  Not thru a browser. In settings  it shows where the cache file is located and the size.  Flush the cache and listen to that same track again.  

I received a similar response from Qobuz last month a month after contacting them.  I hope they fix it soon since I just renewed subscription for another year:

Hello,

Thank you for your message.

Please excuse this delay, due to a high volume of requests.

Some playback issues are currently affecting Qobuz, particularly when using certain applications or audio quality settings.

Our teams have identified the source of the problem. It is related to a caching anomaly within our content delivery network (CDN). In some cases, certain servers may temporarily deliver incomplete or corrupted audio files. As each audio quality corresponds to a different file, switching quality can sometimes resolve the issue by loading a correct version.

We are actively working on resolving this situation. Our teams are currently identifying the affected tracks and progressively clearing the cache. Improvements should be visible very soon.

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

Best regards,

Nancy

@drmuso when you launch Qobuz,  at the bottom left of the screen,  is there a device selection drop down? When i start the app, it always plays on my phone until i select my streamer. 

What are you using for a streamer ? Recheck all connections , if outside cable is available check to see everything tight. Are you running hard wire or wifi ? 
hard wire much better !!