Conrad Johnson service is peerless. PEERLESS. VPI is right up there. McIntosh has always been good even through ownership changes. I am glad to see some votes for Audio Research. I bought 2 amps, a preamp, and an electronic crossover back in the day when founder Bill was still running the show and he screwed me. In consequence, even though I have always like their products, never again for me. I should also say PS Audio, Marantz, Denon, Sony, and Kenwood whose products have served me well for decades, but none of these have ever needed any support. Technics, well, let me say this. I am on my second turntable, the current SL1200GAE needed service. Could not get it. Finally did it myself. It is a testament to the design that it withstood the onslaught and still works. Great design. But Technics service? Not so much. If anybody knows where to get factory service, please post it.
