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Question - Audiovana / Qobuz skips first track of one album

I can play the Blue Coast Mutineer album perfectly on my MAC computer and on my iPhone (NEVER used in my main systems).  When I play the Blue Coast Mutineer album using Audirvana (it accesses Qobuz) running on my Apple iPAD (connected to an Infigo Audio IS-1 Streamer), it SKIPS the first track. I re-booted all devices, cleared history and cache with the same results.  All my other albums start with the first song.   
 
It sounds like an Audirvana / Qobuz playback issue rather than a problem with the album itself, especially since the same album starts correctly on my MAC Computer and iPhone but not on the iPad.   I posted this question on the Audirvana Community forum.  Please see their response below (in quotes):
 
"If you browse the other player forums you will see that they are also suffering issues. Qobuz are currently migrating their server data to the cloud over several months which is causing playback issues for many users across most playback apps. A quick google search on this will lead to more information. An example below
“Qobuz is currently undergoing a major, multi-month infrastructure migration, moving its servers to the cloud to enhance service quality and scalability. 
 
As of late March 2026, this process is causing temporary, widespread issues for users, including playback dropouts, skipping tracks, and general connectivity problems with third-party audio players and streamers”
 
Assuming the above is true (?), I find it strange the skipped first track only appears on the Blue Coast Mutineer album.  You would think it would occur on other albums.
 
Does anyone else have a skipped track issue or any other Qobuz issues based on the above response?   Your comments are appreciated.  Thanks.  
hgeifman
acman3
4,422 posts
 

I really can’t help with why you are having issues with 1st song on your recordings, but I would like to thank you for giving me a explanation for Qubuz’s problems. I just canceled Tidal last month and have been having issues with Qubuz not being able to play a whole record.

Also, how do you like the Infigo streamer?

kennymacc
722 posts
 

One thing I've learned from my 5 years of experience dealing with Roon, Tidal (which I cancelled about a year ago to go with Qobuz exclusively), and Qobuz, is that, no matter what, there will be issues and bugs in the system from time to time.  Sometime, you can go for quite some time without having any issues, for the most part, and then, suddenly, something happens.  It never fails.  I've learned to just be patient, and figure it out.  In the end, I always seem to be able to figure things out and solve whatever problems that may arise.  Unfortunately, some glitches are system/Qobuz oriented and can only be corrected by Qobuz.  Happy listening.

audphile1's avatar
audphile1
7,841 posts
 

It sounds like a Qobuz issue. I and others are running into various flavors of Qobuz problems with Roon and jplay

https://forum.audiogon.com/discussions/roon-issues-not-able-to-play-certain-tracks

audiostick
124 posts
 

I'm experiencing the skipped first track issue using two different systems.  One with Qobuz Connect via new Apple Ipad, and the other Qobuz through BluOs on Windows computer.  I have not noticed whether or not albums are marked as favorites, but it seems to occur more with hi-rez albums.  I tried clearing cache but that did not solve issue.  I would have to agree that this appears to be a Qobuz issue.

hgeifman OP
2,445 posts
 

@acman3,

My Infigo Audio IS-1 streamer has substantially improved my sound quality.  I immediately noticed my audio system sounds much better.   The music is clearer, bass is more powerful, and imaging has improved.  BTW, it also sounds better than my previous Aurender N20 Server.  I like it very much.   

My $5,000 SRP Infigo Audio IS-1 Signature streamer replaced my MAC Book Pro computer dedicated for music streaming only.   The IS-1 has Audirvana Studio music player installed and the Audirvana Remote is installed on my iPad.

My Ethernet source drives a netLINK Ethernet Media Converter with a fiber optic output driving a fiber optic cable to the streamer.  The streamer’s only digital output is USB to the DAC.  Fiber optic isolation in this case improves audio quality by eliminating network noise and jitter.  It also incorporates ultra-low jitter re-clocking of network audio packets, reducing the need for specialized network equipment. 

The IS-1 employs Intel’s Quad Core CPU with one core fully dedicated to music processing. This music core runs at a moderately high fixed rate while the other 3 cores vary in speed depending on needs. 

FYI - The streamer can operate as an Audirvana Server, Roon Endpoint, HQPlayer Network Audio Adapter or Universal Plug and Play (UPnP) music endpoint.

The Cryogen version can also be a Roon Core.  All the modes of operation run exclusively on a dedicated high speed processor core to make sure nothing interrupts the precious audio process while playing.

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