BluOS app error message


Hi, All,

I am all of a sudden getting a constant error message and music stops playing on my Bluesound Icon. The error message reads: 

Player Notification

Error: unexpected EOF

Qobuz:19906020

Most often the music will not play I keep hitting ok and nothing. INCREDIBLY frustrating!!

I am going Ethernet from Icon to TP Link adapter. Never used to have this issue and now it is constant. UGGHHHHH

 

Any idea what’s going on here?

kingbr

@mulveling Thank you so much for taking the time to respond. Makes sense. Perfect diagnosis. 
 

@llg98ljk Yes sent them an email Saturday. Awaiting response. I’m relatively certain it’s not the Icon, it’s either BluOS app or Qobuz I feel like.

 

@theo  Indeed. It used to happen very infrequently, but after this last update a couple weeks ago the problem became MUCH worse! And now simply clicking “Ok” when it happens the music will not resume whereas before it always did. And it literally happens ALL the time now. So infuriating and just dumb🤦🏼‍♂️

@kingbr 

whenever it does that to me it’s just the song playing affected. Try the next song in the queue and see if it plays fine 

@ronboco Thanks for replying. That used to work once I just clicked “ok”, but not anymore and I have tried EVERYTHING! Once that message hits now nothing short of a Priest is working. It just won’t play. I even go back to my playlist to reshuffle the deck. Sometimes that’s the only thing that works, but not always. Oh I’m so pissed. Have messages into Qobuz and Bluesound. Awaiting replies…

I did read sonething about Qobuz migrating their servers that could be causing this. Anyone know or heard anything about this?

@kingbr 

I’ll see if it is the same on mine today. Hope you get it figured out soon