I never thought about warranty, just sent it to VAS for repair. $450 is fair and VAS does first class work. Faster than sending it to AT too. No idea what caused it or where the diamond is either. Steve at VAS it quite certain that Stylast attacked the adhesive. I won't believe it unless I can discover a statistically significant incident rate of similar occurrences. The stuff has been on the market too long with no discoverable history that I have found so far.
Lost stylus seeking similar experience
I just got off the phone with Steve of VAS. The stylus went missing off the cantilever on my AT ART20. The cantilever is intact. This is a new one on me. Steve thinks it is because I use Stylast, but I have been using Stylast for decades and never had any trouble using it. Has anyone else had a stylus go missing with no damage to their cantilever? If so, were you able to determine a probable cause for the separation? Facts would be helpful, speculation not so much.
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- 30 posts total
- 30 posts total

