The Music Room is Slipping


I cannot recommend doing business with them any longer. They DEEPLY lowball you when you sell them gear and then forget all about the mass profits they made on you when you are looking to buy something from them, They offer to stand behind a purchase, yes... but the reality is that it is all about max profits on used gear and lack of any sort of support or consideration going forward. They are nothing more than a pawnshop for audio gear and I am done with them.

 

nooshinjohn

Not going in to details but seems they’ve changed their policy and process some too. Companies learn and evolve.  Whatever it takes to stay in business, survive, stay relevant, and thrive - good for them. 

businesses, especially small businesses, are just a few people trying to do the best they ... and businesses that thrive are constantly learning and adjusting to the market situation

notwithstanding the belly-aching on this thread, i suspect that if tmr went under or ceased to exist, there would be even more bemoaning of that....

I inquired about selling them an integrated a couple years ago. I decided against accepting their offer. Case closed. And I didn't post online, whining about how mean they are. Because I'm....you know..... grown up.

@decooney - they seem to have changed their policies and procedures but you won't go into details? I've not noticed any changes, but without details, I've no idea what they're supposed to be, and if these are announced changes or something else? 

@larsman 

Not to speak for anyone else, but @tmraudio did use to offer interesting gear. Now it's all either audiophile vanilla like Aurender and Wilson, greatest hits like Pass Labs and Magico, or mid-fi / home theater-type stuff. And PS Audio of course.

During the same timeframe, their emails have become more frequent and more hard-sell.

TMR exists because there is a demand in the market for their services. If they're making money, I say more power to them, but they're becoming boring.

 

@devinplombier - maybe, but it seems to me that they'd be happy to buy anything there would be enough demand for that they could turn around and sell it and make something from it. They were willing to buy gear from Herron Audio, for example, which fits none of those categories you mention; not sure what they would refuse to sell that you wish they would. Besides the brands they carry, they can only sell what used gear people sell to them. If you don't like their emails, not much easier than contacting them and asking for fewer or none at all.