The Music Room is Slipping


I cannot recommend doing business with them any longer. They DEEPLY lowball you when you sell them gear and then forget all about the mass profits they made on you when you are looking to buy something from them, They offer to stand behind a purchase, yes... but the reality is that it is all about max profits on used gear and lack of any sort of support or consideration going forward. They are nothing more than a pawnshop for audio gear and I am done with them.

 

nooshinjohn

Remember, “profit” is not a dirty word.

“Profit” can however become obscene if it was too excessive.

Do some research first, or you may not like what you find afterwards.

Seems that TMR would deserve criticism if there was a pattern of hidden fees, failure to honor warranties, deceptive advertising of goods, etc. I don't see anyone saying that is the case. In my TMR transactions, I've known exactly the financial terms. When I've consigned or sold through TMR. I've received payment within 2 or 3 business days through funds transfer. I know the service I'm getting and its value to me-I can use TMR-or not. Hard to find an issue here, at least for me.

@gjkphd : Thanks for that; it was very helpful to know of your defective item experience.

@peter_s : I guess I am showing my age!! I hadn't thought of that. Yes, that would certainly make it easier to prove that there is a problem.

If anyone else has stories regarding defective equipment, please do post your story here for the benefit of all.

Thanks.

@atulmajithia "My point was for my wanting to return something that I considered to be defective. In that case, I am not supposed to be charged a shipping nor a restocking fee, am I correct? My fear is that it's up to the dealer to decide if the product is defective in his/her mind, and therefore up to him/her to decide if they will charge me for a normal return or a defective product return. Mind you, it's because of this concern that I still haven't pulled the trigger on the purchase. I am a little worried about how critically are their employees evaluating the correct working of items (speakers are especially vulnerable in this regard). I'd especially be interested in hearing from @tmraudio"

 

Here;'s a novel idea, their phone number is listed on their website call and ask to speak to Josh regarding your concerns that would seem to be the practical way to deal with them versus posting on the thread expecting others to be responsible for allaying your jitters

“Hard to find an issue here”

@kerrybh - Pretty much sums up the whole thread - IMO.