The Music Room is Slipping


I cannot recommend doing business with them any longer. They DEEPLY lowball you when you sell them gear and then forget all about the mass profits they made on you when you are looking to buy something from them, They offer to stand behind a purchase, yes... but the reality is that it is all about max profits on used gear and lack of any sort of support or consideration going forward. They are nothing more than a pawnshop for audio gear and I am done with them.

 

nooshinjohn

I have had good experiences in the past trading in my amps - I worked with Ryan.

I recently reached out to get an offer for a straight purchase of my speakers and was referred to Jerry who has gone silent after the first call.

I've had mixed results with TMR. I've bought a couple of pieces and the prices were def on the high side but I bought anyway. I also tried to buy an expensive B&W subwoofer they'd had listed for over 6 months and the process of making an offer and getting their response was like a slow motion deal at a car dealership. The salesperson had to relay my offer to their manager and then get back to me- it took days when it should have happened in a few minutes. The sub was $3700 or so, I was offering $3200- not an insult. Their shipping charge was absurd and a deal breaker. They wanted $500 to ship it- I'd just sold and shipped a big JL that weighed more and I'd sold it to someone in CO- shipping was $135. TMR wouldn't move on the shipping charges and took forever to communicate. I bought a pair of used REL S812 after wasting ten days with TMR. I recently explored selling mt ARC REF160s. They were interested but wanted to take it on consignment, send me a pallet and a strapping kit (!) and charge $700 to ship it to them- and wanted 35% as their selling fee! Too much. 

Update: Jerry called me back literally right after I posted. He had a family emergency and didn’t set his OOO message.

 

i could never recommend doing business with them. ive bought from them, but i sure as hell wouldnt recommend it. 

I just sent a piece to them for consignment. So far a smooth process.

They told me what they would buy it for versus a range that I could get on consignment based on their experience with this piece. I chose consignment.

They sent me a label for shipping, I sent them the piece, they sent an email saying they got it and what to expect next in the process.

Very professional communications and actions so far.