The Music Room is Slipping


I cannot recommend doing business with them any longer. They DEEPLY lowball you when you sell them gear and then forget all about the mass profits they made on you when you are looking to buy something from them, They offer to stand behind a purchase, yes... but the reality is that it is all about max profits on used gear and lack of any sort of support or consideration going forward. They are nothing more than a pawnshop for audio gear and I am done with them.

 

nooshinjohn

I’ve had good experiences. Buddy sold speakers on consignment by them in a day.., certainly evidence of under gouging..,

I think they are up

to 73 ish employees… get to know some of them by name..,,

Having said that I wish they would knock a grand off a certain German Tonearm… 

here is one trick: don't give them stuff to sell and then buy from them. When you want to buy from them: trade in your gear. They will a lot less likely low-ball you because they will want you to buy from them and be willing to half their profit they would otherwise want - in two transactions. 

I have just completed my first transactions with The Music Room and I couldn’t be more pleased. I bought a used network switch for a thousand dollars less than what other sites were selling it for. I also bought a used usb cord and used Ethernet cord for  50% off the former and 75% off the latter. 
 

Their customer service is great. As part of the buying process I returned an item and te refund was in my account within a few days. My purchases were delivered inside of a week. 
 

I have not sold them anything, but my impression so far is they are a very good company.  And they do have to make money. 

looking at the website, it's a little sloppy. Used to be much better maintained.