The Music Room is Slipping


I cannot recommend doing business with them any longer. They DEEPLY lowball you when you sell them gear and then forget all about the mass profits they made on you when you are looking to buy something from them, They offer to stand behind a purchase, yes... but the reality is that it is all about max profits on used gear and lack of any sort of support or consideration going forward. They are nothing more than a pawnshop for audio gear and I am done with them.

 

nooshinjohn

Their used gear pricing lately does seem to be getting "too spicy". I've definitely noticed that; it felt like I was seeing much better deals with them in past years. I believe they can command a premium over private sellers, but their prices are creeping over "not worth it" territory for a lot of items - more every day.

Seems pretty typical - their business grew and so did their overhead. And there's no more "economies of scale" to tap out of scraping the used gear churn.

That said, their margins will stop growing as soon as we (collectively) stop selling so cheap and buying so high ;) 

"...they have shifted from wanting customers to wanting dollars. Take care of a customer and they tell others..."

@nooshinjohn - I understand your perspective but, unfortunately, you can't make it up on volume.  Their sales have to be profitable.

I’ve had good experiences. Buddy sold speakers on consignment by them in a day.., certainly evidence of under gouging..,

I think they are up

to 73 ish employees… get to know some of them by name..,,

Having said that I wish they would knock a grand off a certain German Tonearm… 

here is one trick: don't give them stuff to sell and then buy from them. When you want to buy from them: trade in your gear. They will a lot less likely low-ball you because they will want you to buy from them and be willing to half their profit they would otherwise want - in two transactions.