The Music Room is Slipping

My point is they have shifted from wanting customers to wanting dollars. Take care of a customer and they tell others... it's how they grew so big so fast. Now they no longer need to, and that shows in the attitude. 

you mean.....?

 Ok, well don't you think that the Samsonite people, in some crazy scheme in order to make a profit, MADE MORE THAN ONE BLACK SUITCASE?

They are in the money making business hah!

@nooshinjohn 

I’m not sure what you mean by "support" or "consideration". Do you mean something like the Cable Company's "frequent flyer" discount?

When you say "lowball", to whom are you comparing what they offer?

My main complaint is that the 5% restock fee + shipping quickly adds up to more than I’m willing to spend for the opportunity to audition gear at home but this is an expensive obsession... er, I mean, hobby.

Put on ad on Facebook and have people show up to audit things dude. If things sound like sht, you won't be selling much. If you know how to blow some guy's pants off with the sound, he will buy it.

TMR and the like are for guys who are trying to sell off letdowns, sht sounding overpriced gear or can't execute anything. Take the L, let them take their cut and quit complaining, if you fall in the latter bucket

I'm talking about after making more than 1500 bucks off a piece of gear I sold them, they can't even do 25 bucks off a used power cord they are into for less than half of what they listed it for... For a company that claims to care about audiophiles, it seems the dollar is what comes first.