The Music Room is Slipping


I cannot recommend doing business with them any longer. They DEEPLY lowball you when you sell them gear and then forget all about the mass profits they made on you when you are looking to buy something from them, They offer to stand behind a purchase, yes... but the reality is that it is all about max profits on used gear and lack of any sort of support or consideration going forward. They are nothing more than a pawnshop for audio gear and I am done with them.

 

nooshinjohn

You are paying a price for convenience.  No one is forcing you to accept a price you think is too low.  The whole point of being in business is to make money.  Want more, sell privately.   It's often a pain in the #ss, but there you have it. 

They offered me a price on a high-dollar trade-in last week that I thought was extremely fair.

My point is they have shifted from wanting customers to wanting dollars. Take care of a customer and they tell others... it's how they grew so big so fast. Now they no longer need to, and that shows in the attitude. 

you mean.....?

 Ok, well don't you think that the Samsonite people, in some crazy scheme in order to make a profit, MADE MORE THAN ONE BLACK SUITCASE?

They are in the money making business hah!

@nooshinjohn 

I’m not sure what you mean by "support" or "consideration". Do you mean something like the Cable Company's "frequent flyer" discount?

When you say "lowball", to whom are you comparing what they offer?

My main complaint is that the 5% restock fee + shipping quickly adds up to more than I’m willing to spend for the opportunity to audition gear at home but this is an expensive obsession... er, I mean, hobby.