Auralic Support

Sell it and get an Eversolo T8.

In case any of you are wondering about my Auralic/Tidal saga this is to say that there has been a happy (or at least useful) ending.  After trying all but one of the  suggestions proposed to solve my Tidal buffering issue I tried the last one and switched to Qobuz.  Works like a charm.  No buffering, no other problems.  Now I am enjoying the (to me) very good sounds that the Aries G1.1.  So, for the foreseeable future I am not in the market for a new streamer.  Thanks for all of your attention to this matter.   

@norcalal Hmm, glad to hear you found the solution in another streaming service. I would like to tell you that I have the same issue with Tidal via the Lightning app on an iphone. giving the error on my iphone and on the display of the Auralic. It looks as if it flashes through the playlist, displaying a streaming error for every track.

As if the playlist isn't able to find the tracks within Tidal. Choosing the playlist again solves the problem. A second issue i have is using the Spotify connect from any phone, android or iphone, after a few songs the playing stops and the Spotify stream on the phone is paused. If you press play, the sound comes from the phone, so the connection to the Auralic is broke. connecting again solves the problem, but I'm not happy with this behaviour. I post this because in the threat I've read that perhaps more users would have this problems.

I don't have an account for Roon, but for shure it's next on my list to test the Auralic.

I have an Aries G1.1 as well. For a good while I had rendering issues that would cause a stall. I tried many suggestions in the device and modem settings (bot wifi and cable). My music room is our sleep out and I added a good wifi extender and it fixed to issue on the lightening and qobuz apps (and sounds much better). 

My Auralic Aries WiFi had been working perfectly for many years.   A few months ago, it started to exhibit similar issues as the OP described.   I rebooted the modem, router and streamer several times. I also tried a newer iPad.  The same issues remained.

In the meantime, I’ve been experimenting with swapping different 12vdc LPS’s with different components to observe any changes in SQ.    A couple of weeks ago, I swapped the LPS that was powering my modem.   The issues with the Auralic Aries disappeared.    It was working perfectly again.   I investigated by reinstalling the former LPS back with the modem.   Sure enough, the Aries was working perfectly again with the old LPS.  

My guess is that the AC power cord to the modem’s LPS - or the DC umbilical cord to the modem had worked itself loose.  It just needed to be plugged in tighter.    Over the years – behind my equipment rack - I’ve discovered loose power cord connections at the wall or IEC inlet.  Over time, the friction fittings work themselves loose.  After all, AC does create mechanical vibration.   Or it could be gravity.  So, it doesn’t hurt to double-check all cable connections once in a while.