Vacuum Tube Snake Oil Salesmen


Just a mini rant to complain about vacuum tube suppliers (not all but most) and their false advertising.

I ordered a set of 4 matched 2A3 Acme tubes direct from PSVane for my Woo Audio WA33 as an upgrade. They cost close to $1k all together.

When I got them I checked on my MaxiMatcher2. The boxes said 65mA but with correct operating voltage and bias set on the tester I could only get 2 of them up to 43mA. One other read 39mA. And the last one was an internal fault short which could have damaged my amp had I not checked them.

I asked to return one "Matched" set for replacement. The PSVane customer service would only offer to send me one tube and not a matched pair. They would not pay return shipping to return one set. Instead they demanded I smash the bad tube and send them a picture. Has anyone ever smashed a large vacuum tube with a hammer and seen where all the pieces of glass fly to? I said no way. I will throw it out or return it but I am not going to risk cutting my hand doing that. So they refused to send a replacement. 

While I had the Maximatcher out I decided to go thru some other tubes I had in my spares box to check them (purchased before I had the tube tester). I could not believe the results. Some tubes matched by well known vendors were off by as much as 30% from each other.

It is really a good investment to get a tube tester if you will be a regular user of tube amps. 

If you must buy PSVane then get them from Amazon and not direct so you have some safety to return them.

 

calieng

Yes the shorted tube was the main concern.

For 2A3 you can only test one tube at a time due to the limitations of the tester so it should be reasonably accurate. I doubt it would be off more than a couple mA. Certainly not 20mA or more deviation from what is listed on the tube boxes.

At 325V plate and -60V bias I had 34mA and -45V bias was 43mA. The specs for 2A3 are 80mA when 300V plate and -62V bias. At 250V plate and -45V bias it should be 60mA. So the tubes are way off spec.

The Maximatcher II can handle four KT tubes at a time. I was testing one 2A3 at a time so I doubt I dropped the voltage much if any.

Suggestion, place condemned tube in a paper shopping bag and smash with wooden or plastic hammer handle. 
Enjoy the music. 

Smash the tube.  It sounds like some sort of regression therapy lol.  Crazy.  

Send the defective tube to UPS, they have a lot experience in smashing stuff.