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Diagnosing a streaming failure

 

I have an VERY intermittent streaming failure, let’s say once a month, if that, with daily playing. I have a LAN connected Aurender N150 connected via Cardas Clear USB to my Qutest DAC playing Qobuz. 

The failure occurs only at the start, no sound, conductor shows streaming. A couple times rebooting N150 & Qutest works… 2 times (including this afternoon), rebooting doesn’t work and swapping USB cables gets it working again. 

So bad USB cable… not necessarily as putting the Cardas back, still works. 

When failure occurs, my CD player always works (connected via coax BNC) to my Qutest. So that eliminates everything in my mind but the N150 and the USB portion of my Qutest. 

My N150 only has USB out, so can’t check other outputs. I used to think it was an Qutest issue, but now not sure as a couple of times recently the Aurender skipped songs.

Thoughts?Any diagnostic recommendations would be very much appreciated! Thanks!

 

signaforce
erik_squires
17,544 posts
 

OP:  

Measuring download speed is good, but if you can observe other networks using a wifi analyzer that’s better.   You may not get those speeds when other networks get busier. 

Also, routers DO go bad, sometimes 1 band at a time.  For instance, I had to replace my last router because the 5 GHz channel would just stop working until a router reboot.  They are especially susceptible to heat to make sure they remain well ventilated and away from an area that gets hot during the day.

Best,

 

Erik 

signaforce's avatar
signaforce OP
549 posts
 

@erik_squires @sholladay 

My network. My main router is less than 6 months old. The AT&T router is disabled. I do have a lot of devices. I don’t know how to test latency for an Ethernet connected streamer. 

signaforce's avatar
signaforce OP
549 posts
 

signaforce's avatar
signaforce OP
549 posts
 

Sorry can’t paste my network pic. My main router is an Asus RT-AX86U pro. 

sholladay
17 posts
 

No worries, using the app will tell you what is coming into your router, lets start there.    Make sure that the router is plugged into the ONT and not the ATT router.   Run this on your desktop or hard wired laptop.  Do not do it via your phone.   Paste a photo of the results or just share the up/down speeds and ping results.   

I am unaware of any tests that will tell yo if a downstream device or cable is the issue.  So if you are sharing your router with a hard wired PC,m this will give you satisfactory results.

Is there a QOS setting on the router that you have changed?

 

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