Eversolo A10 died - Questions

Hi there.

Here's the support from Eversolo, thanks for your patience.

According to this power issue, please contact the seller of your A10 for a fix. 

If there's any need, you can search help for [email protected] or 

https://forum.zidoo.tv/index.php?members/zidoo-support-kim.197966/

Best Regards,

Kim

Not to hijack this, but I am curious has anyone ever had to use the Denafrips repair facility in Texas and were you satisfied with the results? 

Just a update to this... I have been speaking to Eversolo in China. Their support is really nice. It's a bit difficult at one email per a day. They said that if I can show proof that the Eversolo was bought from a store, even if I was not the original owner, they will help me get in contact with the store for repairs. 

I am friends with the original owner and he sent me proof of the order purchase. I am just waiting at this point to here back from the store that it came from (Summit HiFi).

Good luck dman.  I sent Forte a link to this tread , they reached out to me too Hopefully they will take care of you.  

I purchased a used Denafrips DAC from a private owner back when Alvin was still their rep.  There was a problem with the unit when I got it so Alvin asked me to send the unit to the Texas repair facility  The unit was fixed UNDER WARRANTY two days later.  Now that’s what I call customer service.